Return Policy

How Returns Work

When you purchase products through links on our website:

• You are purchasing directly from the product manufacturer or vendor
• The vendor's return policy applies to your purchase
• Return requests must be submitted to the vendor, not to us
• We can assist in directing you to the appropriate vendor contact

Vendor Return Policy

Most vendors we work with offer generous return policies:

Typical Return Terms:

• Return Window: 30-60 days from purchase date
• Money-Back Guarantee: Full refund available
• Condition: Opened or unopened products accepted
• Shipping: Return shipping may apply

Note: Specific terms vary by vendor. Check the product page for exact details.

How to Request a Return

Step-by-step process:

Step 1: Contact the Vendor

Reach out to the product vendor's customer service directly with your order number and return request.

Step 2: Receive Return Authorization

The vendor will provide return instructions and a return authorization (RA) number if required.

Step 3: Ship the Product

Package the product securely and ship to the address provided by the vendor. Keep tracking information.

Step 4: Receive Refund

Once the vendor receives your return, your refund will be processed (typically 5-10 business days).

Refund Method

Refunds are typically processed to the original payment method:

• Credit Card: 5-10 business days after vendor processes return
• PayPal: 3-5 business days after processing
• Debit Card: 5-10 business days after processing

Return Conditions

Products must meet these conditions for return:

• Returned within the specified time frame (usually 30-60 days)
• Products can be opened or used (check specific vendor policy)
• Include all original packaging if possible
• Provide proof of purchase (order confirmation email)

Who Pays Return Shipping?

Return shipping costs vary by vendor and reason for return:

• Defective Products: Vendor typically covers return shipping
• Changed Mind: Customer may be responsible for return shipping
• Wrong Item Sent: Vendor covers all shipping costs
• Damaged in Transit: Vendor covers return and replacement shipping

International Returns

For international orders:

• Same return policies generally apply
• Customer typically responsible for international return shipping
• Customs fees and duties are non-refundable
• Processing times may be longer for international returns